How do I get Zimbra Support? What options are available?
Zimbra Support is provided to users who purchase ZCS Network Edition. Standard Support includes Email, Support Portal access, Knowledge Base, and upgrades. Premier Support includes phone and 24×7 crisis support.
Standard Support customers are able to purchase “Per Incident” phone and crisis support if they wish.
Network trial users are also eligible for Standard Support for the duration of their 60 day trial.
Global Support: 001 214-420-1337
U.K.: +44 8000061225
France: +33 805080370
China: +86 4001201084
Hong Kong: +852 800931491
Indonesia: +62 78033218269
Thailand: +66 1800012333
Taiwan: +886 809075950